IHG Hotels & Resorts: A Complete Booking Guide

21 brands. 7,000+ destinations. One loyalty program.

IHG Hotels & Resorts is one of the world’s largest hospitality companies, offering travelers a remarkable range of hotel experiences — from budget-friendly essentials to ultra-luxury retreats. Whether you’re planning a quick business trip or an extended family vacation, IHG has a brand and a property to match.

What Is IHG?

InterContinental Hotels Group (IHG) operates more than 7,000 hotels across 100+ countries. Founded in the UK, IHG has grown into a truly global network with 21 brands catering to every type of traveler. All properties are connected through a single loyalty program — IHG One Rewards — making it easy to earn and redeem benefits across the entire portfolio.

The 21 IHG Brands

An infographic showcasing three luxury hotel brands under IHG: Six Senses, Regent Hotels & Resorts, and InterContinental Hotels & Resorts, each with a brief description highlighting their unique offerings.

Ultra-Luxury & Luxury

  • Six Senses – Eco-conscious resort sanctuaries focused on wellness and sustainability.
  • Regent Hotels & Resorts – Classic elegance with sensational experiences for discerning travelers.
  • InterContinental Hotels & Resorts – Iconic global properties blending international sophistication with local culture.

Lifestyle & Boutique

  • Kimpton Hotels & Restaurants – Playful boutique hotels with a sincerely personal style of service.
  • Hotel Indigo – Stylish hotels inspired by the unique character of their neighborhoods.
  • Vignette Collection – Independent hotels reimagined for authentic, experiential travel.
  • voco Hotels – Socially vibrant stays with thoughtful, unstuffy charm.
  • Ruby Hotels – Character-driven city hotels curated with design and soul.

Premium

  • Crowne Plaza – Premium hotels balancing business productivity with personal comfort.
  • EVEN Hotels – Wellness-focused stays with top-tier fitness facilities and fresh dining.
  • HUALUXE Hotels & Resorts – Upscale properties designed specifically for Chinese guests.
  • Iberostar Beachfront Resorts – All-inclusive beachfront resorts with a sustainability focus.

Essentials

  • Holiday Inn – The iconic family brand, fully refreshed with elevated comfort.
  • Holiday Inn Express – Clean, consistent, and energizing stays for the focused traveler.
  • Holiday Inn Resort – Family-friendly resorts with amenities for all ages.
  • Holiday Inn Club Vacations – Resort destinations built for families and repeat memories.
  • avid Hotels – Purpose-built essentials that nail the basics every time.
  • Garner Hotels – Relaxed, flexible properties delivering the fundamentals with care.

Extended Stay & Suites

  • Staybridge Suites – Community-focused suite hotels that feel like home on long trips.
  • Candlewood Suites – Casual, comfortable extended-stay hotels for a more relaxed pace.
  • Atwell Suites – All-suite hotels with thoughtful design and vibrant communal spaces.

Why Book Directly on IHG.com?

Booking directly through IHG’s website or app always beats third-party platforms for value. Here’s why:

  • Best Price Guarantee – IHG matches any lower publicly available rate you find elsewhere.
  • Exclusive Member Rates – IHG One Rewards members save 10% or more on eligible stays.
  • Points on Every Stay – Points are automatically credited to your loyalty account.
  • Free Wi-Fi – Complimentary internet for members at participating properties.
  • Late Checkout – Members can request extended checkout when available.
  • Flexible Modifications – Easier to change or cancel bookings than through third-party sites.

“Booking direct with IHG unlocks rates, rewards, and flexibility that no third-party travel site can match.”

IHG One Rewards: The Loyalty Program

IHG One Rewards is free to join and connects every IHG brand under one loyalty umbrella. Key benefits include:

  • Points that never expire – As long as your account stays active, your points are yours to keep.
  • Reward Nights from 10,000 points – Redeem points for free nights with no blackout dates.
  • Points + Cash – Combine points with a small cash payment to stretch your balance further.
  • Earn beyond hotels – Accumulate points through the IHG credit card, dining partners, and car rentals.
  • Elite status tiers – Silver, Gold, Platinum, and Diamond Elite levels unlock room upgrades, bonus points, and priority service.

Top Destinations

United States

New York City, Las Vegas, Chicago, Los Angeles, Miami, Orlando, Nashville, Washington D.C., San Diego, Boston

International

London, Paris, Tokyo, Dubai, Bangkok, Barcelona, Rome, Berlin, Istanbul, Osaka

How to Book: Step by Step

  1. Join IHG One Rewards – It’s free. Sign up before your first search to see Member Rates.
  2. Go to IHG.com or open the app – Enter your destination, dates, and number of guests.
  3. Filter results – Sort by brand, price, amenities (pool, pet-friendly, parking) to narrow options.
  4. Check current offers – Browse the Offers section for flash sales and advance purchase discounts.
  5. Consider a Reward Night – If you have points, check availability before paying cash — no blackout dates mean good availability.
  6. Confirm and save your booking – Your confirmation links directly to your Rewards account.

The IHG One Rewards App

The award-winning app is available free on iOS and Android and offers:

  • Search and book from 7,000+ hotels worldwide
  • Mobile-only exclusive rates at select properties
  • Digital room key — skip the front desk entirely at participating hotels
  • Real-time points tracking and personalized offers
  • Manage and modify reservations on the go

Frequently Asked Questions

Is IHG One Rewards free?

Yes. Joining is completely free and instant. There are no annual fees or minimum stay requirements to enroll.

Do IHG points expire?

Points do not expire as long as your account remains active (at least one qualifying transaction every 12 months).

Can I use points at any IHG hotel?

Yes. Reward Nights are available at all 7,000+ IHG properties with no blackout dates (subject to availability).

How do I contact IHG customer service?

IHG offers 24/7 support via the in-app chat, the website’s customer care page, or by phone at 1-877-834-3613.


Ready to book your next stay?

Join IHG One Rewards for free and start earning points from your very first night. Book at IHG.com →

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